Privacy Policy
Effective date: January 1, 2025
The Vending Experts is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights with respect to it.
Information We Collect
We collect information you provide directly when you contact us, request a quote, or fill out a form on our website. This may include your name, email address, phone number, company name, and the nature of your inquiry. We also collect standard technical data from website visitors including IP address, browser type, referring pages, and session duration through our analytics tools.
How We Use Your Information
We use your information to respond to inquiries, provide quotes, schedule consultations, deliver services you have requested, and communicate relevant updates about your account. We may also send periodic emails related to industry news, promotions, or service updates — you can opt out of these at any time. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Storage & Security
Your information is stored on secure servers and protected with industry-standard encryption and access controls. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Our internal team members access customer data only on a need-to-know basis to perform their job functions.
Cookies & Tracking
Our website uses cookies to improve your browsing experience, remember your preferences, and gather aggregated analytics data. These cookies do not contain personally identifiable information. You can adjust your browser settings to refuse cookies, though some website features may not function as expected if you do so. We use Google Analytics and similar tools — these services have their own privacy policies which we encourage you to review.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policy of any website you visit through a link from our pages.
Your Rights
You have the right to request access to the personal information we hold about you, to request corrections to inaccurate data, and to request deletion of your data where we are not required by law to retain it. To exercise any of these rights, contact us at the address below and we will respond within 30 days.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us at privacy@thevendingexperts.ca or through our contact page.
Questions about your data or this policy?
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